Integrating total quality management in a library setting / Susan Jurow, Susan B. Barnard, editors
LivresLangue: anglais.Éditeur : New York : Haworth Press, c1993Description : 201 p. ;
23 cmISBN: 1-560-24463-1; 1-560-24464-X.Note de contenu: Library approaches to total quality management Implementing a total quality management program Supporting total quality management efforts Learning from the experience of others Sujet - Nom commun: Assurance qualité | 027660680États-Unis 
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| Item type | Current library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|---|
| Prêt normal | Enssib | Papier | Pôle Les bibliothèques | 025.1 GES j (Browse shelf(Opens below)) | Available | 800338C |
Published also as v. 18, numbers 1-2 of Journal of library administration
Includes bibliographical references and index.
Library approaches to total quality management Implementing a total quality management program Supporting total quality management efforts Learning from the experience of others
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