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The librarian as information consultant [Texte imprimé] : transforming reference for the Information Age / Sarah Anne Murphy

LivresAuteur principal: Murphy, Sarah Anne, AuteurLangue: anglais.Éditeur : Chicago : American Library Association, 2011, ©2011Description : 1 vol. (xi-106 pages) : illustrations ; 26 cmISBN: 978-0-8389-1086-3; 0-8389-1086-6.Sujet - Nom commun: Reference services (Libraries) -- Forecasting | Reference services (Libraries) -- Management | Information consultants | Reference librarians -- Effect of technological innovations on | Consultants en gestion de l'information | 02740417X027789713 | 02740417X027467945Voir dans le SUDOC
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Item type Current library Collection Shelving location Call number Status Date due Barcode Item holds
Prêt normal Enssib Papier Pôle Les bibliothèques 025.5 REF m (Browse shelf(Opens below)) Available 8492608
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Bibliogr. Index.

The library and information consultant Strategies for building and maintaining consumer relationships Marketing the library and information consultant's services : creating a sophisticated brand The business of consulting : managing employee service roles and consumer demand Developing the infrastructure and culture for continuous quality improvement

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