The reference librarian's policies, forms, guidelines, and procedures handbook [Texte imprimé] : with CD-ROM / [compiled by] Rebecca Brumley
LivresLangue: anglais.Éditeur : New York : Neal-Schuman Publishers, cop2006Description : 1vol. (339 p.) ;
28 cm +
1 CD-ROM (4 3/4 in.)ISBN: 1-555-70569-3.Note de contenu: The reference department : mission and management The reference department : personnel Reference collections : selection and evaluation Reference services : circulation and interlibrary loan (ILL) of materials Reference services : query categories, resources, and assistance offered Reference services : in-person patron assistance Reference services : virtual reference Reference services : children Sujet - Nom commun: Bibliothèques, Services de référence -- États-Unis Guides pratiques | Bibliothèques -- Règlements -- États-Unis Guides pratiques | Bibliothèques, Services de référence numériques États-Unis | Bibliothèques, Services aux publics États-Unis 
Voir dans le SUDOC
| Item type | Current library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|---|
| Prêt normal | Enssib | Papier | Pôle Les bibliothèques | 025.5 REF b (Browse shelf(Opens below)) | Available | 826925B |
Table des matières http://www.loc.gov/catdir/toc/ecip068/2006003071.html
Bibliogr. en fin de chapitres. Index
The reference department : mission and management The reference department : personnel Reference collections : selection and evaluation Reference services : circulation and interlibrary loan (ILL) of materials Reference services : query categories, resources, and assistance offered Reference services : in-person patron assistance Reference services : virtual reference Reference services : children
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