Training library staff and volunteers to provide extraordinary customer services [Texte imprimé] / by Julie Todaro and Mark L. Smith


Item type | Current library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|---|
Prêt normal | Enssib | Papier | Pôle Les bibliothèques | 025.5 SER t (Browse shelf(Opens below)) | Available | 824034A |
Total holds: 0
Bibliogr. p.153-155. Index.
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