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Training library staff and volunteers to provide extraordinary customer services [Texte imprimé] / by Julie Todaro and Mark L. Smith
LivresLangue: anglais.Éditeur : London : Facet, 2006Description : 1 vol.(VII-160 p.) ;
28 cmISBN: 1-85604-599-4; 978-1-85604-599-5.Sujet - Nom commun: Library employees -- Training of | Volunteer workers in libraries -- Training of | Libraries -- Customer services | 031265944 | 027221245États-Unis 
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| Item type | Current library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|---|
| Prêt normal | Enssib | Papier | Pôle Les bibliothèques | 025.5 SER t (Browse shelf(Opens below)) | Available | 824034A |
Total holds: 0
Bibliogr. p.153-155. Index.
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