Training paraprofessionals for reference service : a how-to-do-it manual for librarians / Julie Ann McDaniel, Judith K. Ohles


Item type | Current library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|---|
Communication réserves | Enssib | Papier | Réserve 2 | R-05789 (Browse shelf(Opens below)) | Available | 8044115 |
Total holds: 0
Includes bibliographical references (p. 163-175) and index.
Introduction Planning Training manuals Orientation Reference interview Training modules Performance evaluation Evaluation and revision
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