Virtual reference training : the complete guide to providing anytime, anywhere answers / Buff Hirko, Mary Bucher Ross
LivresLangue: anglais.Éditeur : Chicago : American Library Association, 2004Description : 1 vol. (V-160 p.) :
ill. ;
28 cmISBN: 0-8389-0876-4.Note de contenu: Beyond shazam! : training for virtual reference Introduction, Washington's Statewide Virtual Reference Project Core competencies : knowledge, skills, and aptitudes needed for virtual reference Learning through using : the constructivist approach Multiple ways of learning : face-to-face and online, individual and collaborative Getting started : curriculum development Learning activities : taking the user perspective Model reference : online behaviors Evaluation, modification, and follow-up Sujet - Nom commun: Bibliothèques, Services de référence États-Unis | Bibliothèques, Services de référence numériques Étude et enseignement 
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| Item type | Current library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|---|
| Prêt normal | Enssib | Papier | Pôle Les bibliothèques | 025.5 REF b (Browse shelf(Opens below)) | Available | 29008460 |
Sommaire disponible à l'adresse http://www.loc.gov/catdir/toc/ecip0412/2003027440.html
Bibliogr. p. 153-155. Index
Beyond shazam! : training for virtual reference Introduction, Washington's Statewide Virtual Reference Project Core competencies : knowledge, skills, and aptitudes needed for virtual reference Learning through using : the constructivist approach Multiple ways of learning : face-to-face and online, individual and collaborative Getting started : curriculum development Learning activities : taking the user perspective Model reference : online behaviors Evaluation, modification, and follow-up
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