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Virtual reference training : the complete guide to providing anytime, anywhere answers / Buff Hirko, Mary Bucher Ross

LivresAuteur principal: Buff, Hirko, AuteurCo-auteur: Ross, Mary Bucher, 1948-...., AuteurLangue: anglais.Éditeur : Chicago : American Library Association, 2004Description : 1 vol. (V-160 p.) : ill. ; 28 cmISBN: 0-8389-0876-4.Note de contenu: Beyond shazam! : training for virtual reference Introduction, Washington's Statewide Virtual Reference Project Core competencies : knowledge, skills, and aptitudes needed for virtual reference Learning through using : the constructivist approach Multiple ways of learning : face-to-face and online, individual and collaborative Getting started : curriculum development Learning activities : taking the user perspective Model reference : online behaviors Evaluation, modification, and follow-up Sujet - Nom commun: Bibliothèques, Services de référence États-Unis | Bibliothèques, Services de référence numériques Étude et enseignement Voir dans le SUDOC
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Item type Current library Collection Shelving location Call number Status Date due Barcode Item holds
Prêt normal Enssib Papier Pôle Les bibliothèques 025.5 REF b (Browse shelf(Opens below)) Available 29008460
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Sommaire disponible à l'adresse http://www.loc.gov/catdir/toc/ecip0412/2003027440.html

Bibliogr. p. 153-155. Index

Beyond shazam! : training for virtual reference Introduction, Washington's Statewide Virtual Reference Project Core competencies : knowledge, skills, and aptitudes needed for virtual reference Learning through using : the constructivist approach Multiple ways of learning : face-to-face and online, individual and collaborative Getting started : curriculum development Learning activities : taking the user perspective Model reference : online behaviors Evaluation, modification, and follow-up

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