The bottom line : determining and communicating the value of the special library / Joseph R. Matthews


Item type | Current library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|---|
Prêt normal | Enssib | Papier | Pôle Les bibliothèques | 025.1 MAN m (Browse shelf(Opens below)) | Available | 824104C |
Bibliogr. (p. 149-150) .Index.
How libraries add value Evaluation Evaluation techniques and methods Input measures Process measures Output measures Approaches to identifying outcomes or impacts Outcomes in special libraries A balanced scorecard Building a library balanced scorecard Communicating the value of a special library
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