The customer-focused library [Texte imprimé] : re-inventing the library from the outside-in / Joseph R. Matthews
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Item type | Current library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds | |
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Prêt normal | Enssib | Papier | Pôle Les bibliothèques | 027.4 GUSA m (Browse shelf(Opens below)) | Available | 8367252 |
Notes bibliogr. Index
Chapitre 1. Traditional library thinking Chapitre 2.The constraints of tradition Chapitre 3. It's all about the customer Chapitre 4. Library as place Chapitre 5. The library collection Chapitre 6. Library services Chapitre 7. Information technology Chapitre 8. Library staffing Chapitre 9. Removing the shackles of tradition
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