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The customer-focused library [Texte imprimé] : re-inventing the library from the outside-in / Joseph R. Matthews
LivresAuteur principal: Matthews, Joseph Ronald, 1942-...., Auteur 
Langue: anglais.Éditeur : Santa Barbara, Calif. : Libraries Unlimited, cop. 2009Description : 1 vol. (XVIII-95 p.) :
ill. ;
26 cmISBN: 978-1-59158-875-7.Note de contenu: Chapitre 1. Traditional library thinking Chapitre 2.The constraints of tradition Chapitre 3. It's all about the customer Chapitre 4. Library as place Chapitre 5. The library collection Chapitre 6. Library services Chapitre 7. Information technology Chapitre 8. Library staffing Chapitre 9. Removing the shackles of tradition Sujet - Nom commun: Public libraries -- United States | Public services (Libraries) | Library users | Libraries and community | Libraries -- Marketing | Organizational change | 027307778États-Unis 
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| Item type | Current library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
| Prêt normal | Enssib | Papier | Pôle Les bibliothèques | 027.4 GUSA m (Browse shelf(Opens below)) | Available | 8367252 |
Total holds: 0
Notes bibliogr. Index
Chapitre 1. Traditional library thinking Chapitre 2.The constraints of tradition Chapitre 3. It's all about the customer Chapitre 4. Library as place Chapitre 5. The library collection Chapitre 6. Library services Chapitre 7. Information technology Chapitre 8. Library staffing Chapitre 9. Removing the shackles of tradition
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