Auteur (2)

Citation Koha Sudoc
Customer service excellence : a concise guide for librarians / Darlene E. Weingand / Chicago : American Library Association , 1997 Koha Sudoc
Managing today's public library : blueprint for change / Darlene E. Weingand / Englewood, Colo. : Libraries Unlimited , 1994 Koha Sudoc

Editeur scientifique (2)

Editeur scientifique
Citation Koha Sudoc
Human development : competencies for the twenty-first century : papers from the IFLA CPERT third International conference on continuing professional education for the library and information professions / a publication of the Continuing professional education round table, CPERT of the International federation of library associations and institutions ; ed. by Patricia Layzell Ward and Darlene E. Weingand / München : K.G. Saur , 1997 Koha Sudoc
Marketing for libraries and information agencies / edited by Darlene E. Weingand / Norwood, N.J. : Ablex Pub. Corp. , cop. 1984 Koha Sudoc