Enssib  - École Nationale Supérieure des Sciences de l'Information et des Bibliothèques

École Nationale Supérieure
des Sciences de l'Information et des Bibliothèques

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The evaluation and measurement of library servicesAuthor: Matthews , Joseph Ronald ; Hinchliffe , Lisa ; Matthews , Joseph R.Statement mention: Second editionPublisher: Santa Barbara, California Libraries Unlimited, copyright 2018Availability: No items available Checked out (1).
Library conversations : reclaiming interpersonal communication theory for understanding professional encountersAuthor: Radford , Marie L. ; Radford , Gary P.Publisher: Chicago Neal-Schuman, an imprint of the American Library Association, 2017Availability: Items available for loan:
Becoming an embedded librarian : making connections in the classroomAuthor: Reale , MichellePublisher: Chicago ALA Editions, an imprint of the American Library Association, 2016Availability: Items available for loan:
Reference and information services : an introductionAuthor: Smith , Linda C. ; Wong , Melissa AutumnStatement mention: Fifth editionPublisher: Santa Barbara, California Libraries Unlimited, cop. 2016Serie: Library and information science text seriesAvailability: Items available for loan:
Teaching reference today : new directions, novel approachesAuthor: Ellis , Lisa A.Publisher: Lanham, Maryland Rowman & Littlefield, cop. 2016Availability: No items available Checked out (1).
Reinventing reference : how libraries deliver value in the age of GoogleAuthor: Anderson , Katie Elson ; Cvetkovic , Vibiana BowmanPublisher: Chicago ALA Editions, an imprint of the American Library Association, 2015Availability:
Repositioning reference : new methods and new services for a new ageAuthor: Saunders , Laura ; Rozaklis , Lillian ; Abels , Eileen G.Publisher: Lanham, Maryland Rowman & Littlefield, cop. 2015Availability: No items available Checked out (1).
Rethinking reference for academic libraries : innovative developments and future trendsAuthor: Forbes , Carrie ; Bowers , JenniferPublisher: Lanham, Boulder, New York, London Rowman & Littlefield, cop. 2015Availability: Items available for loan:
Reinventing reference : how libraries deliver value in the age of GoogleAuthor: Anderson , Katie Elson ; Cvetkovic , Vibiana BowmanPublisher: Chicago ALA Editions, an imprint of the American Library Association, 2015Availability: Items available for loan:
Diversity programming for digital youth : promoting cultural competence in the children's libraryAuthor: Naidoo , Jamie Campbell ; Campbell Naidoo , JamiePublisher: Santa Barbara, Californie Libraries Unlimited, An Imprint of ABC-CLIO, LLC, 2014Availability:
Guide to reference : essential general reference and library science sourcesAuthor: Whitlatch , Jo Bell ; Searing , Susan E.Publisher: Chicago ALA Editions, An imprint of the American Library Association, 2014Availability: Items available for loan:
La place du "reference librarian" en France : entre polyvalence et spécialisationAuthor: Étesse , Cécile ; Accart , Jean-Philippe ; École nationale supérieure des sciences de l'information et des bibliothèques ; ENSSIBPublisher: [S.l] [s.n], 2014Availability:
La place du "reference librarian" en France : entre polyvalence et spécialisationAuthor: Étesse , Cécile ; Accart , Jean-Philippe ; École nationale supérieure des sciences de l'information et des bibliothèques ; ENSSIBPublisher: [S.l.] [s.n.], 2014Availability: Items available for loan:
Library reference services and information literacy : models for academic institutionsAuthor: Cordell , Rosanne M.Publisher: Hershey IGI Global, cop. 2013Serie: "Premier reference source" Advances in library and information science (ALIS) series bookAvailability: Items available for loan:
Recherches ouvertes sur le numérique : approches pratiques en information-communicationAuthor: Papy , FabricePublisher: Paris Hermès science publications Lavoisier, DL 2013, cop. 2013Serie: Traité des sciences et techniques de l'informationAvailability: Items available for loan:
Les bibliothèques sur les réseaux sociauxAuthor: Borzillo , Sylvain ; Muller , Catherine ; École nationale supérieure des sciences de l'information et des bibliothèques ; Durand , Emmanuel Vital-Publisher: [S.l.] [s.n.], 2012Availability: Items available for loan:
Changing roles and contexts for health library and information professionalsAuthor: Brettle , Alison ; Urquhart , ChristinePublisher: London Facet, cop. 2012Availability: Items available for loan:
Développer la médiation documentaire numériqueAuthor: Galaup , XavierPublisher: Villeurbanne Les presses de l'Enssib, 2012Serie: La boite à outilsAvailability:
Développer la médiation documentaire numériqueAuthor: Galaup , XavierPublisher: Villeurbanne Presses de l'Enssib, impr. 2012, cop. 2012Serie: La Boîte à outils , 25Availability: Items available for loan: Items available for reference: [025.5 PUB d] (1). Checked out (1).
E-reference context and discoverability in libraries : issues and conceptsAuthor: Polanka , SuePublisher: Hershey PA Information Science Reference, cop2012Availability: Items available for loan:
The Embedded Librarian : innovative strategies for taking knowledge where it's neededAuthor: Shumaker , David H.Publisher: Medford Information Today, 2012Availability: Items available for loan:
IM and SMS reference services for librariesAuthor: Bielskas , AmandaPublisher: London Facet Publishing, cop. 2012Serie: The Tech Set , vol. 19Availability: Items available for loan:
Know it all, find it fast for academics librariesAuthor: Dawson , HeatherPublisher: London Facet publ., cop. 2012Availability: Items available for loan:
Know it all, find it fast for youth librarians and teachersAuthor: Donnelly , ChristineaPublisher: London Facet Publishing, cop. 2012Availability: Items available for loan:
Successful enquiry answering every timeAuthor: Owen , Tim BuckleyStatement mention: 6th edition fully revised and updated.Publisher: London Facet, 2012Availability: Items available for loan:
Bilan et perspectives pour les services questions-réponses en bibliothèqueAuthor: Lecouffe , Marie-Eugénie ; Pichard , Éric ; École nationale supérieure des sciences de l'information et des bibliothèques ; Durand , Emmanuel Vital-Publisher: [S.l.] [s.n.], 2012Availability: Items available for loan:
Évolutions sociotechniques des bibliothèques numériquesAuthor: Papy , FabricePublisher: Paris Hermès science publications Lavoisier, cop. 2011Serie: Traité des sciences et techniques de l'informationAvailability: Items available for loan:
The librarian as information consultant : transforming reference for the Information AgeAuthor: Murphy , Sarah AnnePublisher: Chicago American Library Association, 2011, ©2011Availability: Items available for loan:
Libraries for users : services in academic librariesAuthor: Alvite , LuisaPublisher: Cambridge Chandos, cop. 2011Serie: Chandos information professional seriesAvailability: Items available for loan:
Numeric data services and sources for the general reference librarianAuthor: Kellam , Lynda M. ; Peter , KatharinPublisher: Oxford Chandos Publishing, cop. 2011Serie: Chandos information professional seriesAvailability: Items available for loan:
The reference interview todayAuthor: Knoer , SusanPublisher: Santa Barbara, Calif. Libraries Unlimited, cop. 2011Serie: The Libraries Unlimited library management collectionAvailability: Items available for loan:
Reference reborn : breathing new life into public services librarianshipAuthor: Zabel , DianePublisher: Santa Barbara, Calif. Libraries Unlimited, cop. 2011Availability: Items available for loan:
Mettre en oeuvre un service de questions-réponses en ligneAuthor: Nguyen , ClairePublisher: Villeurbanne Presses de l'Enssib, cop. 2010Serie: La boîte à outilsAvailability:
Mettre en oeuvre un service de questions-réponses en ligneAuthor: Nguyen , ClairePublisher: Villeurbanne Presses de l'enssib, impr. 2010, cop. 2010Serie: La boîte à outils , 20Availability:
Reference renaissance : current and future trendsAuthor: Radford , Marie L. ; Lankes , R. DavidPublisher: New York Neal-Schuman Publishers, cop. 2010Availability: Items available for loan:
Conducting the reference interview : a how-to-do-it manual for librariansAuthor: Ross , Catherine SheldrickStatement mention: 2nd editionPublisher: New York Neal-Schuman, cop. 2009Serie: How-to-do-it manuals for librarians , 166Availability: Items available for loan:
Instant messaging reference : a practical guideAuthor: Bridgewater , RachelPublisher: Oxford Chandos, cop. 2009Serie: Chandos information professional seriesAvailability: Items available for loan:
Library Web ecology : what you need to know as Web design co-ordinatorAuthor: Erdman , Jacquelyn MariePublisher: Oxford Chandos, cop. 2009Serie: Chandos information professional seriesAvailability: Items available for loan:
Reference and information services in the 21st century : an introductionAuthor: Cassell , Kay Ann ; Hiremath , UmaStatement mention: 2nd ed.Publisher: London Facet, cop. 2009Availability: Items available for loan:
Training paraprofessionals for reference service : a how-to-do-it manual for librariansAuthor: Morgan , Pamela J. ; Mc Daniel , Julie Ann ; MacDaniel , Julie Ann ; Mac Daniel , Julie AnnStatement mention: 2nd ed.Publisher: New York Neal-Schuman Publishers, cop. 2009Serie: How-to-do-it manuals , no. 164Availability: Items available for loan:
Virtual reference best practices : tailoring services to your libraryAuthor: Kern , M. KathleenPublisher: Chicago American Library Association, 2009Availability: Items available for loan:
Le web 2.0 en bibliothèques : quels services ? quels usages?Author: Amar , Muriel ; Mesguich , VéroniquePublisher: Paris Ed. du Cercle de la Librairie, DL 2009Serie: Collection bibliothèquesAvailability: Checked out (1).
Know it all, find it fast : an A-Z source guide for the enquiry deskAuthor: Duckett , BobStatement mention: 3rd ed.Publisher: London Facet Pub., 2008Availability: Items available for loan:
Le service de référence virtuel du Service commun de la documentation de l'Université de Paris 8 : perspectives de développement : dossier d'aide à la décisionAuthor: Furcy , Bernadette ; Peyrelong , Marie-France ; École nationale supérieure des sciences de l'information et des bibliothèques ; Durand , Emmanuel Vital-Publisher: [S.l.] [s.n.], 2008Availability: Items available for loan:
Les services de référence : du présentiel au virtuelAuthor: Accart , Jean-Philippe ; Bazin , PatrickPublisher: Paris Cercle de la librairie, cop. 2008Serie: Collection BibliothèquesAvailability:
Les services de référence : du présentiel au virtuelAuthor: Accart , Jean-Philippe ; Bazin , PatrickPublisher: Paris Éd. du Cercle de la Librairie, DL 2008, cop. 2008Serie: Collection BibliothèquesAvailability: Checked out (1).
Virtual reference service : from competencies to assessmentAuthor: Lankes , R. DavidPublisher: New York Neal-Schuman Publishers, cop. 2008Serie: The virtual reference deskAvailability: Items available for loan:
Le développement des services de renseignement à distance à la bibliothèque Sainte-Geneviève : perspectivesAuthor: Njongoue , Claire ; Defosse , Marie-Françoise ; Leleu , Florence ; École nationale supérieure des sciences de l'information et des bibliothèques ; Galipienso , Claire ; Durand , Emmanuel Vital-Publisher: [S.l.] [s.n.], 2007Availability:
Digital Reference Konsortien : kooperative Online-Auskunft in BibliothekenAuthor: Härkönen , SonjaPublisher: Saarbrücken VDM Verlag Dr. Müller, 2007Availability: Items available for loan:
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